Customer Service

We’re Here for You

Our team is available online during business hours to help with order logistics, fit inspiration, or anything else you need.

Business Hours
🕒 Monday–Friday: 10:00 AM – 8:00 PM (ET)
🕒 Saturday–Sunday: 10:30 AM – 6:30 PM (ET)


Email

You can reach us anytime at welcome@colorfulworldelephantlight.com. Please include your name, order number, and email address so we can assist you faster. We'll respond as soon as possible during business hours.

Contact form 

Prefer not to email? Simply fill out our Contact Form with your details, and our support team will get back to you promptly.


Live Chat

Need answers fast? Chat with us live during our business hours:
🕒 Monday–Friday: 10:00 AM – 8:00 PM (ET)
🕒 Saturday–Sunday: 10:30 AM – 6:30 PM (ET)

🔎 Track Your Order

🔁 Make a Return


Company Information

📌 Company Name: ColorfulWorld

📧 Email: welcome@colorfulworldelephantlight.com

📘 Facebook: Visit our Facebook page

📋 Contact Form: Click here to reach us

📍 Address: Room 9042, 9th Floor, Block B, China-America Center, 15-17 Hing Yip Street, Kwun Tong, Hong Kong