Terms of Service

Part I: Term of Use

Term of service

Welcome to Colorfulworld.com. This website is operated by Colorfulworld Inc. ("Colorfulworld," "we," "us," or "our"). By accessing or using this website, including purchasing products or utilizing services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use this site. Your continued use of the site, even if bypassing this agreement through bookmarking, constitutes acceptance of these Terms.

We reserve the right to update, modify, or replace any part of these Terms at our discretion by posting updates on this page. It is your responsibility to review these Terms periodically. Continued use of the website after any changes constitutes acceptance of the revised Terms. Any new features or tools added to the store will also be subject to these Terms.

All information, tools, and services available on this site are provided on the condition of your acceptance of these Terms and any additional policies referenced herein or available via hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer and sell our products and services. If you have any questions regarding our policies, please contact us.

 

Legal Information

This website is owned and operated by Colorfulworld Inc. Unless otherwise stated, all design elements and content on Colorfulworld.com, including but not limited to images, artwork, graphics, photography, text, and navigational elements, are copyrights, trademarks, trade dress, and/or intellectual property owned, controlled, or licensed by Colorfulworld Inc. The entire website is protected by copyright and applicable trade dress laws, with all worldwide rights, titles, and interests reserved.

The contents of this site are intended for personal, non-commercial use only. Any other use, including reproduction, duplication, copying, selling, reselling, or exploitation of any portion of the website or its content without prior written permission from Colorfulworld Inc., is strictly prohibited. You may download, copy, or print content for personal, non-commercial use, but no rights, titles, or interests in the downloaded materials will be transferred to you.

We reserve the right to refuse service to any individual or entity at our discretion and at any time. You acknowledge that your content (excluding credit card information) may be transferred unencrypted across various networks and may be modified to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission.

The headings in this agreement are provided for convenience and will not affect the interpretation of these Terms.

 

Eligibility

By using Colorfulworld.com, you confirm that you are at least 13 years old. If you are under the legal age of majority in your state or province of residence, a parent or legal guardian must review and agree to these Terms on your behalf, and you may only use the site with their permission.

You represent and warrant that all information provided during registration is truthful and accurate, that you will maintain its accuracy, and that your use of the site complies with all applicable laws and regulations. If we determine that you are under 13 years of age, misrepresent your age, or violate these Terms, we reserve the right to terminate your account without prior notice.

You agree not to use our website, products, or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including but not limited to copyright laws. Additionally, you must not transmit viruses, malware, or any harmful code that could disrupt our services. Any breach or violation of these Terms will result in the immediate termination of your access to our services.

 

Accounts, Registration, and Information Accuracy

To access certain features of Colorfulworld.com, including creating a shopping account, managing a Wish List, submitting product reviews, or engaging with Colorfulworld Social, you must register for an account (“Account”) and provide accurate and complete information, including your name, email address, username, and password.

Account Creation and Eligibility

By registering an Account, you warrant that you are of legal age in your jurisdiction and have the authority to create and manage the Account. Each user is permitted only one active Account at a time. Accounts must be set up by an authorized representative of the individual associated with the Account. We do not verify Account authenticity and are not liable for unauthorized or fraudulent accounts.

We reserve the right, at our sole discretion, to reject or disable any username, email address, or Account if it:

  • Is already in use by another user;
  • Impersonates another person or entity;
  • Infringes on the rights of any third party, including intellectual property rights;
  • Contains offensive, inappropriate, or misleading content.

Additionally, Accounts may not be transferred, sold, assigned, or sub-licensed without prior written approval from Colorfulworld Inc.

Account Security and Responsibilities

You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities conducted under your Account, whether authorized or unauthorized. To maintain the security of your Account, you agree to:

  • Keep your username and password confidential;
  • Restrict access to your device to prevent unauthorized access;
  • Log out from shared or public devices after each session;
  • Notify us immediately of any unauthorized access, use of your Account, or suspected security breaches.

We reserve the right to take any actions necessary to protect the security of the Services and your Account, including, but not limited to:

  • Changing your password;
  • Requesting identity verification;
  • Suspending or terminating your Account if we suspect fraud, unauthorized access, or a violation of these Terms.

We explicitly disclaim any liability for damages or losses resulting from your failure to comply with these security measures.

Accuracy of Information and Site Content

You agree to provide and maintain accurate, complete, and up-to-date information on your Account. If any information provided is found to be false, misleading, or incomplete, we reserve the right to suspend or terminate your Account.

While we strive to ensure the accuracy of all content on our website, Colorfulworld Inc. does not guarantee that all information, including product descriptions, pricing, or third-party content, is free from errors. The material on this site is for informational purposes only and should not be relied upon as the sole basis for decision-making without consulting authoritative sources.

We reserve the right to modify website content at any time without prior notice. However, we are under no obligation to update any information unless required by law. Occasional errors, inaccuracies, or omissions may occur, including typographical mistakes, pricing discrepancies, or incorrect product details. If an error is identified, we reserve the right to:

  • Correct the error or inaccuracy;
  • Update relevant information;
  • Cancel or modify orders if a product is listed at an incorrect price due to a typographical or pricing error.

If your credit card has already been charged for a canceled order, Colorfulworld Inc. will issue a refund for the corresponding amount as soon as possible.

By using our Services, you acknowledge and accept the terms outlined in this section, including the responsibility to maintain the security and accuracy of your Account information.

 

Shipping, Processing & Online Shipping

For information about our shipping, processing, and delivery options, please visit our Shipping Policy page.

 

Limitation of Liability and Disclaimer of Warranties

Colorfulworld Inc. makes no guarantees that the operation of Colorfulworld.com will be uninterrupted, timely, secure, or error-free, nor do we warrant that defects will be corrected or that our site and servers will be free of viruses or harmful elements.

The information, tools, and services available on this website are provided "as is" and "as available," without any express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Your use of this website and its services is at your sole risk, and you assume full responsibility for any costs associated with servicing or repairing your equipment used to access the site.

We do not warrant the accuracy, reliability, or completeness of any information on the website. Occasionally, there may be errors, inaccuracies, or omissions in product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors, update information, and cancel orders if necessary, at any time, without prior notice—including after an order has been placed.

In no event shall Colorfulworld Inc., its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, but not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages—whether based on contract, tort (including negligence), strict liability, or otherwise.

Certain jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages; in such cases, our liability is limited to the maximum extent permitted by law.

By using this website, you acknowledge and accept these limitations and agree that Colorfulworld Inc. shall not be held liable for any issues arising from the use or inability to use this website or its services.

  

Product Availability and Service Terms

At Colorfulworld.com, we take pride in offering a carefully curated selection of distinctive merchandise. However, many of our featured products are available in limited quantities and may not be restocked once sold out. We strive to update our inventory listings promptly, but availability is not guaranteed. If you have inquiries regarding specific items, please contact us for assistance.

Certain products or services may be offered exclusively online and are subject to availability. These items may have limited stock and are eligible for return or exchange only in accordance with our Return and Exchange Policy. While we make every effort to present product images and colors as accurately as possible, we cannot guarantee that the display on your screen will reflect the exact shade or appearance of the item.

We reserve the right, at our sole discretion, to limit sales of our products or services to any individual, geographic region, or jurisdiction on a case-by-case basis. Additionally, we may limit the quantity of any product or service offered, and all product descriptions and pricing are subject to change without notice. We retain the right to discontinue any product at any time, and any offer made on this website is considered void where prohibited by law.

While we strive to provide high-quality products and services, we do not guarantee that any item, service, or information obtained through our website will meet your expectations, nor do we warrant that any errors in the service will be corrected. Your use of our website and purchase of products are at your sole discretion and risk.

 

Product Information

Colorfulworld products displayed on our website are available for purchase within the United States. All prices listed on the website are quoted in U.S. Dollars and are valid and effective only for online purchases within the United States. Product availability may vary, and some items offered on our website may not always be restocked once sold out.

 

Transactions and Order Acceptance

By placing an order on our site, you agree to provide accurate and complete payment information, including payment method details, billing, and shipping information. You represent and warrant that you have the legal right to use any payment method provided. By submitting this information, you authorize us to share it with third parties as necessary to securely process your transaction. You are responsible for all applicable charges, including shipping, handling, and taxes. We are authorized to charge all applicable amounts to the payment method specified at the time of purchase.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving pricing errors, product availability, or failure to obtain payment authorization. We may also impose quantity restrictions on orders placed using the same account, payment method, billing, or shipping address. Purchases intended for resale by dealers, distributors, or resellers are strictly prohibited.

Upon placing an order, you will receive an email confirming receipt of your order. This does not constitute acceptance of your order. Acceptance is confirmed once your order is packed for shipment. The contract between you and Colorfulworld is finalized when we dispatch your order, at which point you will receive a second email with tracking details.

We reserve the right to reject orders if payment authorization is not obtained, an item is out of stock, shipping restrictions apply, or if a product does not meet our quality standards. We may refuse service or cancel orders at our discretion without liability. If an order is canceled after payment has been processed, we will issue a refund promptly.

Although we strive for accuracy, pricing errors may occur. If an item is incorrectly priced, we will notify you as soon as possible. We are not obligated to fulfill or ship an order for an incorrectly priced item and reserve the right to cancel such orders, including those already in transit. Refunds will be processed once the item is returned to us.

By completing a transaction, you acknowledge and accept these terms, including responsibility for all applicable charges, taxes, and fees related to your purchase.

 

Payment Terms

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, and any other payment methods clearly listed on our site. Your payment will be charged upon dispatch of your order by Colorfulworld. By completing a transaction, you confirm that you own or have been authorized to use the provided payment method. All credit and debit cardholders are subject to validation and authorization by the card issuer. If your payment is declined, we are not responsible for any delays or non-delivery.

We prioritize security in processing transactions. All card payments are processed through a secure payment gateway that encrypts your details to protect your information. If you are a registered Colorfulworld user, your payment details may be securely stored and encrypted for future transactions that you authorize.

While we take reasonable precautions to safeguard your order and payment information, we cannot be held liable for unauthorized access to your data unless it results from our negligence. For more details, please visit our Payment & Taxes page.

  

Pricing and Service Modifications

Prices for Colorfulworld products are subject to change without prior notice. While many of our products are available on our website in the United States, availability may vary, and some items offered may become unavailable at any time. Additionally, pricing, promotions, and discounts may vary over time, and online-exclusive sales may not be available indefinitely.

We reserve the right to modify or discontinue any part of our services, products, pricing, or promotions at any time without prior notice. This includes, but is not limited to, changes in product availability, updates to descriptions, and adjustments to pricing due to market conditions or internal decisions. We are not liable to any customer or third party for such modifications, price changes, suspensions, or service discontinuations. Your continued use of our website and services following any updates constitutes acceptance of these changes.

 

Colors

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.

  

Optional Tools

We may provide access to third-party tools that we neither monitor, control, nor influence. You acknowledge and agree that such tools are provided on an "as is" and "as available" basis, without warranties, representations, or conditions of any kind, and without any endorsement from us. We shall not be liable for any issues, damages, or losses arising from or related to your use of these optional third-party tools.

Your use of any third-party tools offered through the site is entirely at your own risk and discretion. It is your responsibility to review and accept the terms and conditions established by the relevant third-party provider(s) before using these tools.

Additionally, we may introduce new services, tools, or features through the website in the future. Such additions shall also be subject to these Terms of Service.

  

Third-Party Links

Our services may include content, products, or services provided by third parties. This may include links directing you to third-party websites that are not affiliated with Colorfulworld. We do not review, endorse, or guarantee the accuracy, completeness, or reliability of any content, materials, products, or services provided by third parties.

We assume no responsibility or liability for any third-party websites, materials, or services, nor do we make any warranties regarding their accuracy, security, or suitability. Any transactions, interactions, or disputes related to third-party products or services are solely between you and the third party, and we are not liable for any damages, losses, or issues arising from such transactions.

Before engaging with any third-party service, we strongly advise you to review their policies, terms, and conditions carefully. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the respective third party.

  

Indemnification

You agree to indemnify, defend, and hold harmless Colorfulworld, its parent company, subsidiaries, affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, and interns (collectively, the "Service Providers") from and against any and all claims, demands, losses, liabilities, expenses, damages, and costs, including but not limited to reasonable attorneys’ fees, arising from or related to your violation of these Terms of Service, any referenced documents, applicable laws, or the rights of a third party. This indemnification obligation applies to any actions taken under your Colorfulworld account, including negligence or wrongful conduct by you or any individual accessing the site through your account.

 

Correspondence

Although we will make every effort to respond quickly to applicable email messages, Colorfulworld.com is under no obligation to respond to all correspondence received through this site or to maintain your submitted comments in confidence. While we welcome your feedback regarding Colorfulworld.com, our merchandise, and services, we do not wish to receive proprietary ideas, suggestions, materials, or information via this website or email. 

Please note that all comments, feedback, ideas, and submissions disclosed or submitted to Colorfulworld through Colorfulworld.com shall become and remain the property of Colorfulworld. Any such submission constitutes a full release of all proprietary claims and intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, or comments unless we first obtain your permission or are otherwise required by law to do so.

 

SMS Terms & Use

For additional information, please visit: SMS Terms & Use.

  

User Content, Comments, and Submissions

Colorfulworld does not and cannot review all user-generated content and is not responsible for its accuracy, legality, or appropriateness. By providing the ability to view and distribute user-generated content on our site, we act solely as a passive conduit for such distribution. We reserve the right, at any time and without prior notice, to review, screen, remove, edit, move, delete, or block any user content at our sole discretion. However, we assume no responsibility for monitoring user content and have no obligation to remove inappropriate material or oversee user conduct.

If you submit comments, feedback, ideas, proposals, plans, or other materials (collectively, "comments"), whether at our request or voluntarily, you agree that we may, without restriction, edit, copy, publish, distribute, translate, and use such comments in any medium. We are under no obligation to:

1.  Maintain comments in confidence.

2.  Compensate for any comments.

3.  Respond to any comments.

We reserve the right, but are not obligated, to monitor, edit, or remove content we deem unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms of Service. You agree that your comments will not infringe on any third-party copyrights, trademarks, privacy, or proprietary rights, nor contain unlawful, abusive, or malicious material, including viruses or malware that may disrupt the service. You may not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of any comments.

You are solely responsible for any comments you submit and their accuracy. Colorfulworld assumes no liability for any user-generated content posted by you or any third party.

 

Acceptable Use and Prohibited Conduct

To maintain a positive, safe, and lawful user experience, you agree not to engage in any activity that:

  • Violates any law or regulation, including intellectual property, privacy, publicity, or proprietary rights of others.
  • Posts, transmits, or shares content that is illegal, abusive, harassing, defamatory, obscene, pornographic, profane, racist, hateful, or otherwise objectionable.
  • Engages in fraudulent or deceptive conduct, such as impersonating another person or entity, phishing, or submitting false or misleading information.
  • Solicits, advertises, or promotes unauthorized commercial activities, including spam, pyramid schemes, or chain letters, without explicit consent.
  • Disrupts or interferes with the site’s functionality, including hacking, introducing viruses, malware, or malicious code, or attempting to bypass security measures.
  • Collects, tracks, or misuses personal information of others, including passwords, account details, or private data.
  • Uses automated tools, such as robots, spiders, or scrapers, to extract or manipulate site content without authorization.
  • Overburdens site infrastructure, disrupts operations, modifies or tampers with site content, or impedes the use of the site by others.
  • Harasses, threatens, intimidates, defames, insults, or discriminates based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  • Engages in any immoral, obscene, or offensive behavior that undermines the purpose of this site.

We reserve the right to terminate or restrict access to the site and services for any user who violates these restrictions, at our sole discretion and without prior notice.

 

User-Generated Content

Colorfulworld makes no representations regarding content generated by consumers and third-party content creators, including but not limited to photographs, social media handles, videos, and comments (collectively, "User-Generated Content"). By posting or uploading User-Generated Content tagged with @ColorfulworldOfficial, #MyColorfulworld, or any other official Colorfulworld brand tag or hashtag, you grant Colorfulworld and its third-party service providers ("Licensed Parties") a perpetual, irrevocable, royalty-free, fully paid, non-exclusive, and transferable right to use, reproduce, distribute, transmit, create derivative works from, modify, display, and otherwise utilize your content in any form or medium, now or in the future, at Colorfulworld's sole discretion. This includes, but is not limited to, use on Colorfulworld’s website, social media platforms, marketing campaigns, and promotional materials, without any obligation to compensate you.

You further grant the Licensed Parties the right to use your username, real name, image, likeness, caption, location, or any other identifying information associated with your User-Generated Content. By submitting content, you represent and warrant that:

1.  You own all rights to your User-Generated Content.

2.  You have obtained permission from any persons appearing in your content to grant these rights.

3.  You are not a minor and have the legal authority to grant these permissions.

4.  The Licensed Parties' use of your content will not infringe upon the rights of any third party or violate any laws.

By submitting content, you release, discharge, and agree to hold harmless Colorfulworld, its Licensed Parties, and any affiliates acting on its behalf from any liability relating to the use of your content. If you believe that any User-Generated Content on Colorfulworld's website infringes upon your rights, please follow the DMCA Notice & Takedown Procedure outlined below.

 

Copyright Infringement Policy / DMCA

Colorfulworld respects intellectual property rights and complies with the U.S. Digital Millennium Copyright Act (DMCA) regarding copyright infringement claims. We respond to valid notices of alleged copyright infringement and may terminate accounts of repeat infringers. If you believe your copyrighted work has been used on our site without authorization, you must provide the following information to Colorfulworld’s Copyright Agent at welcome@colorfulworldelephantlight.com:

  • Your full name, address, telephone number, and email address.
  • A description of the copyrighted work that you claim has been infringed.
  • A description of where the allegedly infringing material is located on our website.
  • A statement declaring that you have a good faith belief that the use of the material is not authorized by you, the copyright owner, its agent, or the law.
  • An electronic or physical signature of the person authorized to act on behalf of the copyright owner.
  • A statement under penalty of perjury that the information provided is accurate and that you are the copyright owner or authorized to act on their behalf.

Failure to comply with all DMCA requirements may render your notice invalid. Colorfulworld reserves the right, at its sole discretion, to remove infringing content, suspend user access, and take appropriate legal action against repeat infringers.

 

Fraud Protection Program

As part of our order processing procedures, we screen all orders for fraud or other unauthorized or illegal activity. We reserve the right to refuse to process an order if we suspect fraud, unauthorized or illegal activity, or if the order violates Colorfulworld’s published policies. In such cases, we may reject your order, or our Customer Service team may contact you via the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. These measures are taken to protect both our customers and our business from fraud and other unauthorized or illegal activity.

  

Termination and Accuracy of Billing and Account Information

A. Access/Account Termination

Colorfulworld reserves the right, at its sole discretion and without prior notice, to terminate, suspend, or restrict your access to our services, including your account, at any time and for any reason or no reason. If you violate any provision of this Agreement, we may immediately suspend or terminate your account, delete your profile, and deny access to our services, with or without notice. You acknowledge and agree that Colorfulworld is not liable for any damages or obligations arising from such termination, and you will not be entitled to a refund of any previously paid amounts, to the fullest extent permitted by law.

Additionally, we reserve the right to refuse, limit, or cancel any order at our discretion, including restricting purchases per individual, household, or order, as well as limiting sales to specific geographic regions or jurisdictions. These restrictions may apply to orders placed using the same customer account, credit card, billing, or shipping address. If an order is modified or canceled, we may attempt to notify you using the email, billing address, or phone number provided at the time of purchase. We also reserve the right to prohibit or restrict orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide and maintain accurate, current, and complete purchase and account information for all transactions on our website. This includes ensuring your email address, billing details, and credit card information remain up to date to facilitate order processing and communication. Failure to provide accurate account information may result in order cancellations, service restrictions, or termination of your account. For more details, please review our Return and Exchange Policy.

B. Service Termination

These Terms of Service remain in effect unless and until terminated by either you or Colorfulworld. You may terminate this Agreement at any time by discontinuing your use of our services. However, all obligations and liabilities incurred prior to termination shall survive, including outstanding payment obligations. If we determine, in our sole judgment, that you have violated any term of this Agreement, we may immediately terminate your access to our services without notice. In such cases, you will remain liable for all amounts due up to the termination date and may be denied access to our services (or any part thereof).

  

Governing Law and Dispute Resolution

A. Governing Law

This Agreement and any disputes arising from or related to your use of Colorfulworld’s services shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles. By using this website, you agree that any and all disputes between you and Colorfulworld, its successors, or assigns shall be exclusively resolved through binding arbitration, as set forth in this section.

B. Pre-Arbitration Dispute Resolution

If a dispute arises between you and Colorfulworld, you must first provide written notice of the dispute by email with a delivery receipt requested ("Notice") to welcome@colorfulworldelephantlight.com. The Notice must outline the nature and basis of the dispute and the specific relief sought ("Demand"). Both parties shall engage in good-faith negotiations to resolve the dispute within thirty (30) days of receiving the Notice or for a mutually agreed-upon extended period. If the dispute remains unresolved at the end of this period, either party may initiate arbitration.

C. Arbitration

If the dispute is not resolved through negotiation, it shall be exclusively settled by binding arbitration in Hong Kong. Arbitration is a more streamlined and private process than court litigation, utilizing a neutral arbitrator instead of a judge or jury. The arbitration may allow for more limited discovery and shall be subject to only limited review by courts. Arbitrators may award the same damages and relief as a court. By agreeing to these Terms, you and Colorfulworld expressly waive the right to a trial by jury and the right to participate in any class action lawsuit.

D. Exceptions to Arbitration

Despite the arbitration requirement, either party reserves the right to:

1.  Seek injunctive relief from a court of competent jurisdiction to prevent potential harm.

2.  File a claim in a Hong Kong small claims court, provided the dispute falls within the court’s jurisdiction.

E. Arbitration Process

Unless otherwise agreed in writing, arbitration shall be conducted before one arbitrator in Hong Kong or via video conference at the claimant’s election. The arbitration shall be governed by the rules and procedures of a recognized Hong Kong arbitration institution, as may be modified by this Agreement. The arbitrator shall have exclusive authority to determine disputes related to the interpretation, applicability, or enforceability of this arbitration agreement. 

F. Arbitration Fees

The party initiating arbitration shall be responsible for paying the administrative fees in accordance with the arbitration institution’s fee schedule. If the claim is valued at HK$120,000 or less, arbitration may be conducted based solely on written submissions. If the arbitrator determines that a claim is frivolous or filed in bad faith, all arbitration fees shall be governed by the rules of the chosen arbitration institution. The arbitrator’s decision shall be in writing, reasoned, and binding on both parties. Any information exchanged during arbitration shall remain confidential except as required by law.

G. No Class Actions

To the fullest extent permitted by law, you and Colorfulworld agree that claims must be brought on an individual basis only and not as a plaintiff or class member in any collective, consolidated, or representative proceeding.

H. Enforceability

If the class action waiver in this section is found to be unenforceable, then this entire arbitration agreement shall be deemed null and void, and disputes shall be resolved in the courts of Hong Kong in accordance with the governing law provisions.

 

Jurisdiction

Colorfulworld is a Hong Kong-based company that sells and ships products exclusively to customers in the United States. Our website is accessible only to users in the United States, and we make no representations or warranties that our content, materials, or services are available or appropriate for access from any other jurisdiction.

By using our website and services, you acknowledge and agree that all matters related to these Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of law principles. Any disputes arising from or related to these Terms, except those subject to binding arbitration, shall be exclusively resolved in the courts of Hong Kong. You expressly and irrevocably consent to the jurisdiction of the courts of Hong Kong for all legal proceedings not subject to arbitration.

Additionally, you agree to comply with all applicable laws and regulations when using our website, including but not limited to Hong Kong and United States laws governing e-commerce, transactions, and export control. You further agree not to export, re-export, or otherwise transfer any software, technology, or content from this website in violation of applicable Hong Kong or United States export control laws and regulations.

 

Severability

If any provision or part of these Terms of Service is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity, legality, or enforceability of any remaining provisions, which shall remain in full force and effect.

  

Survival

Any terms and provisions of this Agreement that, by their nature, are intended to survive termination shall remain in full force and effect beyond the expiration or termination of this Agreement and your account. This includes, but is not limited to, provisions related to limitation of liability, indemnification, dispute resolution, intellectual property rights, and governing law.

  

Entire Agreement and Miscellaneous

This Agreement, including these Terms of Service and any policies or operational rules posted on this website in relation to the services provided, constitutes the entire agreement between you and Colorfulworld. It supersedes all prior or contemporaneous agreements, communications, and proposals (whether oral, written, or electronic) between you and Colorfulworld regarding your use of the website, services, and content. Any failure on our part to exercise or enforce any right or provision within this Agreement shall not constitute a waiver of such right or provision, nor shall it limit our ability to enforce it in the future.

This Agreement does not create any agency, partnership, joint venture, or employment relationship between you and Colorfulworld, and neither party has the authority to bind the other in any respect. You may not assign or transfer any rights or licenses granted under this Agreement without prior written consent from Colorfulworld.

Furthermore, except as explicitly stated herein, this Agreement is intended solely for the benefit of the parties involved and does not confer any third-party beneficiary rights upon any individual or entity. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

  

Modifications to Terms of Service

We reserve the right, at our sole discretion, to modify, update, or replace any part of these Terms of Service at any time. Any changes will be posted on this page, and it is your responsibility to review this page periodically to stay informed of any updates.

Your continued use or access of our website or services following any modifications to these Terms of Service constitutes your acceptance of the revised terms. If you do not agree to the updated Terms, you must discontinue your use of our website and services. We are not obligated to notify you of changes beyond updating this page, and we encourage you to check regularly to ensure compliance with the latest terms.

  

Privacy and Personal Information

Protecting your privacy is important to us. Your submission of personal information through our website is governed by our Privacy Policy, which outlines our practices regarding the collection, use, and processing of your data. We encourage you to review our Privacy Policy to understand how we handle your information. For detailed information, please refer to our Privacy Policy.


Part II: Term of Sale

Terms of Sale

These Terms of Sale ("Terms") govern the sale of Colorfulworld products ("Products") through Colorfulworld.com("we," "us," "our") and our partnered factories worldwide. By placing an order on our platform, you agree to these Terms, along with our Terms of Service and Privacy Policy.

If you do not agree to these Terms, you may not purchase products or use our services.

We reserve the right to update, modify, or replace these Terms at any time. Any changes will become effective upon posting on our website. Your continued use of our platform after such updates constitutes your acceptance of the revised Terms.

PLEASE READ THESE TERMS OF SALE CAREFULLY. BY ACCESSING, USING, OR PURCHASING THROUGH OUR PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS OF SALE AND ALL TERMS INCORPORATED BY REFERENCE.

  

Order Placement, Acceptance & Cancellation

By placing an order on Colorfulworld.com, you agree to provide accurate and complete information, including your name, shipping address, email, phone number, and a valid payment method. Upon submitting your order, you will receive a confirmation email acknowledging receipt. However, this does not constitute order acceptance.

Your order is considered accepted only after it has been processed, packed, and shipped. If accepted, you will receive a shipping confirmation email with tracking details. If we are unable to fulfill your order, we will notify you and issue a full refund to your original payment method.

We reserve the right, at our sole discretion, to accept, decline, modify, or cancel orders under the following circumstances:

  • Failure to obtain payment authorization
  • Item unavailability or out-of-stock status
  • Applicable shipping restrictions
  • Pricing, description, or listing errors
  • Suspected fraudulent activity or high-risk transactions

If an order is canceled after payment has been processed, the full amount will be refunded to the original payment method. By completing your purchase, you acknowledge and accept these terms.

 

Restrictions on Placing Orders

Our products are available exclusively to individual consumers who have reached the legal age of majority in their place of residence (typically 18 years or older). We reserve the right to refuse or cancel any order placed by individuals who do not meet this requirement or by entities attempting to purchase on behalf of others.

All purchases must be for personal use only. By placing an order, you confirm that you are not purchasing products for resale, distribution, or unauthorized commercial purposes. Unauthorized resale or distribution of our products is strictly prohibited.

We are not liable for any loss of profit, business interruption, or loss of business opportunity resulting from the enforcement of these restrictions.

 

Payment Methods & Pricing

We accept a variety of secure payment methods, which may vary by platform and are displayed at checkout. These include, but are not limited to:

  • Visa, MasterCard, American Express, Visa Debit
  • PayPal, Google Pay, Apple Pay, Shop Pay

All transactions are processed in U.S. Dollars (USD) and apply exclusively to purchases within the United States.

  • Your payment will not be charged until your order has been dispatched. However, at the time of order placement, an authorization hold may be placed on your account to verify fund availability.
  • If payment authorization fails, we are not responsible for any delays or order cancellations.
  • We employ fraud prevention measures, including order verification checks. In some cases, we may contact you for additional confirmation. We also collaborate with credit rating and fraud prevention agencies, and order details may be shared solely for fraud detection purposes.

 

Pricing Accuracy:

We strive to ensure that all pricing information is accurate. However, if a pricing discrepancy is identified after order placement, we reserve the right to cancel the order and issue a full refund. In such cases, you will be notified as soon as possible.

By proceeding with a transaction, you agree to these Payment and Pricing Terms, including responsibility for all applicable taxes, shipping fees, and transaction costs associated with your purchase.

  

Shipping & Delivery

A. Processing & Shipping Times

Orders are typically processed within 1-3 business days (excluding weekends and holidays). Standard delivery within the United States generally takes 8-15 business days from the shipment date. Once your order is dispatched, you will receive a shipping confirmation email with tracking details.

B. Shipping Locations

We currently ship exclusively to addresses within the United States. Some regions may require an additional delivery fee, which will be displayed at checkout if applicable.

C. Delivery & Responsibility

Your order will be fulfilled based on the estimated delivery date provided in your shipping confirmation email. If an Event Outside Our Control occurs—such as extreme weather, customs delays, or carrier disruptions—we will notify you of any revised delivery estimates.

Delivery is considered complete once the product arrives at the shipping address you provided. At that point, ownership and responsibility transfer to you. Colorfulworld.com is not liable for lost, stolen, or damaged packages once delivery is confirmed.

D. Shipping Fees & Non-Refundable Charges

All applicable delivery fees will be displayed during checkout. Expedited shipping fees and delivery charges are non-refundable, except in cases where we determine that an order was incorrectly processed or deemed undeliverable due to our error.

E. Shipping Delays & Limitations

While we strive to ensure timely delivery, we are not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather conditions
  • Other factors beyond our control

For further details, please refer to our Shipping Policy page.

  

Returns & Refunds

A. Return Eligibility & Conditions

We offer a 30-day return window from the date of delivery. To qualify for a return, products must be:

  • Unused, unwashed, in their original packaging, and in re-sellable condition with all tags attached.

Non-Returnable Items:

The following items cannot be returned:

  • Clearance items
  • Personalized or custom-made products
  • Hygienic items (such as undergarments or personal care products)

If a returned item does not meet these conditions, we reserve the right to deny the return or issue a partial refund at our discretion.

B. Return Process & Proof of Purchase

To initiate a return, you must provide proof of purchase (such as your order confirmation email or receipt). If proof of purchase is unavailable, we may require additional verification (e.g., a photo ID) before processing the return.

C. Refund Processing

Once we receive and inspect the returned item, we will process your refund to your original payment method. If the return is approved, you will be refunded for the purchase price, excluding any expedited shipping fees or delivery charges, which are non-refundable.

D. Return Shipping Costs

Customers are responsible for return shipping costs, except in the following cases:

  • Defective or damaged product
  • Incorrect item shipped due to our error

In these cases, we will cover the return shipping cost. If the return is due to reasons beyond our control, the customer is responsible for return shipping fees.

E. Additional Return Policies

  • If an item was delivered to you, it must be returned as soon as reasonably practicable.
  • We are not liable for lost or damaged return shipments. We strongly recommend using a trackable shipping method when returning products.

For full details on our return process and guidelines, please visit our Return & Exchange Policy page.

  

Events Outside Our Control

Colorfulworld shall not be liable for any failure or delay in fulfilling its contractual obligations due to circumstances beyond our reasonable control ("Events Outside Our Control"). Such events include but are not limited to:

  • Labor Disruptions: Strikes, lockouts, or other industrial actions.
  • Civil Unrest & Conflict: Riots, invasions, terrorist attacks, war (declared or undeclared), or war preparations.
  • Natural Disasters: Fires, explosions, storms, floods, earthquakes, subsidence, or other acts of nature.
  • Transportation & Infrastructure Failures: Disruptions in railways, shipping, air travel, motor transport, or other public or private transportation services.
  • Communication & Network Disruptions: Failures or outages affecting telecommunications networks, internet services, or digital platforms.
  • Government Actions: Laws, regulations, restrictions, or orders imposed by any governmental authority.
  • Public Health Emergencies: Pandemics, epidemics, or other health crises.

If an Event Outside Our Control occurs, our contractual obligations will be suspended for the duration of the event, with an automatic extension of time for performance equal to the delay period. We will make reasonable efforts to minimize the impact and resume operations as soon as feasible. However, Colorfulworld shall not be responsible for any direct or indirect consequences resulting from such delays or non-performance.

 

Product Availability, Descriptions, and Accuracy

A. Availability

All products on Colorfulworld.com are subject to availability and may have limited stock. We do not guarantee the continuous availability of any product. Some items may sell out and may not be restocked. Additionally, product offerings may vary between our online store and other sales channels. If an item in your order becomes unavailable after purchase, we will notify you promptly and issue a refund if applicable.

B. Product Descriptions & Accuracy

We strive to provide accurate and up-to-date product descriptions, images, and specifications. However, we do not guarantee that all details, including pricing, availability, and images, are entirely error-free.

Due to differences in screen resolution, monitor settings, and production batches, product colors, logo placement, and packaging may vary slightly from the images displayed on our website. Product images are for illustrative purposes only, and minor design differences may occur. These variations do not constitute defects unless they affect the product’s functionality.

C. Modifications & Discontinuation

We reserve the right to modify, update, or discontinue any product, pricing, or availability at any time without prior notice. If a pricing or product description error is identified, we may correct the information, cancel the affected order, and issue a refund if necessary.

By purchasing from Colorfulworld.com, you acknowledge and accept that minor variations in color, packaging, or design do not constitute defects and are not grounds for return unless they impact the product’s performance.

  

Right to Reject or Cancel Orders

We reserve the right, at our sole discretion, to limit, reject, restrict, refuse, or cancel any order, in whole or in part, at any time, without prior notice or liability beyond refunding any amount received for the affected order. This policy applies in situations including but not limited to:

  • The order exceeds purchase limits in quantity or dollar value.
  • Purchase history, membership activity, or related accounts indicate excessive returns, exchanges, or a suspicious volume of purchases.
  • The order appears intended for resale, tax evasion, or fraudulent purposes.
  • The provided shipping address is linked to a freight forwarding service, flagged as high-risk, or associated with suspicious activities.
  • Security systems detect potential fraud, discount abuse, misuse, or irregularities related to payment methods or account details.
  • The product is unavailable, out of stock, incorrectly priced, or otherwise misrepresented.
  • Errors occur in product descriptions, pricing, or order processing.
  • Payment authorization cannot be obtained.
  • Billing, payment, or shipping information is unverifiable, incomplete, or incorrect.
  • The order includes items subject to shipping restrictions.
  • The customer is ineligible to make purchases, apply discount codes, or participate in promotions.
  • Delivery to the provided address is not possible.
  • The customer is involved in an ongoing legal dispute with Colorfulworld.
  • There has been a prior violation of the Terms of Use or Terms of Sale.

If an order is canceled under these circumstances, any payments received will be refunded accordingly. However, we are not responsible for any additional costs, damages, or losses incurred due to order rejection or cancellation.

 

Disputes, Limitation of Liability, and Disclaimer of Warranties

In addition to the Limitation of Liability and Disclaimer of Warranties section in the General Terms of Use, these Terms govern all claims arising from or related to your shopping experience, including orders, purchases, returns, and access to or use of the Colorfulworld platform.

TO THE EXTENT PERMISSIBLE BY LAW, THE MAXIMUM AGGREGATE LIABILITY OF EITHER PARTY FOR ANY CLAIM ARISING UNDER THESE TERMS, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR OTHERWISE, SHALL BE LIMITED TO THE AMOUNT PAID TO COLORFULWORLD FOR THE PRODUCT(S) IN THE RELEVANT TRANSACTION. UNDER NO CIRCUMSTANCES SHALL TOTAL LIABILITY EXCEED 100% OF THE PURCHASE PRICE OF THE PRODUCT(S) IN YOUR ORDER.

Nothing in these Terms of Sale shall limit or exclude any liability that cannot legally be restricted under applicable law. IF THESE LIMITATIONS ARE FOUND TO BE UNENFORCEABLE, COLORFULWORLD’S MAXIMUM LIABILITY FOR ANY DAMAGES ARISING FROM YOUR PURCHASE SHALL BE CAPPED AT THE GREATER OF (A) THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS PURCHASED OR (B) A MAXIMUM OF USD $100.00.

Certain exclusions or limitations of liability may not apply in jurisdictions where consumer protection laws prohibit such restrictions.

Any dispute arising from these Terms of Sale, your purchases, or the use of the Colorfulworld platform shall be resolved in accordance with the Governing Law and Dispute Resolution section of the General Terms of Use.

THIS SECTION MAY LIMIT CERTAIN RIGHTS. PLEASE REVIEW THE COLORFULWORLD TERMS OF SERVICE FOR FURTHER INFORMATION.

 

Governing Law & Dispute Resolution

These Terms of Sale shall be governed by and interpreted in accordance with the laws of Hong Kong, without regard to conflict of law principles. While Colorfulworld operates as a Hong Kong-based company selling exclusively to customers in the United States, applicable U.S. consumer protection laws may provide certain rights to customers, which will be observed where required.

A. Dispute Resolution

Any dispute, claim, or controversy arising from or related to these Terms of Sale, your purchase, or use of our services shall be resolved exclusively through binding arbitration in Hong Kong. The arbitration will be conducted in accordance with the rules of a recognized arbitration institution, and the arbitrator’s decision will be final and binding on both parties.

However, where permitted by applicable U.S. consumer protection laws, certain disputes may be resolved in local courts or through small claims court proceedings in the jurisdiction where the customer resides, provided the claim meets the applicable court’s requirements.

B. Class Action Waiver

By agreeing to these Terms, you waive the right to participate in class action lawsuits, class-wide arbitrations, or any representative claims against Colorfulworld. All disputes must be resolved on an individual basis.

This section does not prevent either party from seeking immediate injunctive relief in a court of competent jurisdiction when necessary to prevent irreparable harm.

Third-Party Rights

This agreement is exclusively between Colorfulworld and the customer. No third party shall have any rights to enforce any terms contained herein.

 

Waiver

Failure by either party to enforce any provision of these Terms of Sale shall not constitute a waiver of those rights or any future rights. A waiver of any breach or default must be explicitly provided in writing and shall not be considered a waiver of any subsequent breach or default.

 

Severability

If any provision of these Terms of Sale is determined to be invalid, unlawful, or unenforceable under applicable law, the remaining provisions shall remain in full force and effect. The unenforceable portion shall be modified to the extent necessary to render it valid and enforceable while maintaining the original intent.

 

Compliance with Laws

Colorfulworld shall comply with all applicable laws and legal requirements. Nothing in these Terms of Sale, our Privacy Policy, Cookie Policy, or Terms of Service shall limit our right to cooperate with law enforcement authorities or regulatory bodies regarding your use of our website or any information provided to us.

 

Language

These Terms of Sale are written in English, which shall be the sole governing language for all communications, agreements, and legal proceedings. Any translations are provided for convenience only and shall not be legally binding.

 

Entire Agreement

These Terms of Sale, along with our Terms of Service, Privacy Policy, and Cookie Policy, constitute the entire agreement between you and Colorfulworld, superseding all prior agreements, communications, or proposals—whether written, oral, or electronic—regarding your use of our website and the purchase of products.

 

Revisions to These Terms

Colorfulworld reserves the right to update or modify these Terms of Sale at any time. The version in effect at the time of your purchase will govern your order. Any material changes to these terms will be posted on our website, with the most recent revision date indicated at the top of the Terms of Sale page. It is your responsibility to review these terms periodically to stay informed of any updates.

 

Contact Information

For any questions or concerns regarding these Terms of Sale, please contact us at welcome@colorfulworldelephantlight.com.

Below are our official company details:

  • Company Name: XIANGYUGUANG TRADING LIMITED
  • Email: welcome@colorfulworldelephantlight.com
  • Business Registration Number: 76639439
  • Registered Business Address: Room 9042, 9th Floor, Block B, China-America Center, 15-17 Hing Yip Street, Kwun Tong, Hong Kong

We encourage you to reach out to us if you require further clarification regarding our Terms of Sale or any other policies.